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12+ Years of On-Schedule Fireplace Installation

Client: Fuller Land & Development
Location: Raleigh, NC
Project Type: Residential home building
Timeline: Ongoing

Overview

Fuller Land & Development is a residential builder focused on maintaining a consistent, repeatable build process across active home starts. Since July 2012, Brandco has supported Fuller with fireplace installation across its residential builds. Over that time, the partnership has grown to 144 fireplace installations, backed by reliable scheduling, steady product availability, and consistent installation quality.

For Fuller Land, that means one less thing to manage: fireplaces show up on schedule and go in right, every time.

Objectives

For Fuller Land, the priorities were practical and performance-driven:

  • Keep fireplace installation aligned with active build schedules
  • Maintain consistent quality across repeated home packages
  • Avoid installation issues and unnecessary callbacks
  • Work with a partner that can support more homes starting at the same time
  • Rely on steady product availability and responsive field support

The Challenge

When multiple homes are under construction at once, fireplace installation needs to stay consistent and on schedule from one house to the next. That means having product ready, keeping the work aligned with the build, and making sure quality holds up across repeated home packages.

Fuller Case Study - Fireplaces Raleigh

Our Approach

Schedule Alignment

Working from Fuller Land’s shared scheduling platform, Brandco coordinates installation around active starts as homes move through framing and into the next phase. The work follows the schedule closely, and when sites are ready ahead of time, Brandco is often able to install early.

Consistent Installation

Because the same product package is used frequently across Fuller Land homes, the installation process remains familiar and repeatable. That helps maintain consistent quality from house to house over the life of the partnership.

Product Readiness and Field Support

Brandco maintains product availability to support Fuller Land’s build pace and comes prepared as upcoming homes move forward. When field conditions require an adjustment, such as venting conflict with plumbing or electrical, we respond quickly and return to correct the issue.

Results

  • 144 fireplace installations completed since 2012 and counting
  • Installation aligned with Fuller Land’s build schedule
  • Consistent installation quality across repeated homes
  • Brandco continues to be viewed as a strategic partner, not just a vendor

Client Feedback

“Brandco is more like a strategic partner because their success is our success. If they fail, we fail.” – Fuller Land & Development

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