Please call +1 (919) 787-8453 to place orders ahead of time

Terms and Conditions

Welcome to Brandco (“Brandco,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Brandco, including but not limited to construction stone, fireplaces, and related materials (collectively, “Products”).

By accessing our website or purchasing our Products, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our Products.


1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else’s use of the site. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.


2. Product Information and Availability

Brandco makes reasonable efforts to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

  • Natural stone products may vary in color, texture, size, and appearance.

  • Fireplace products may require professional installation and adherence to local building codes.

  • Availability of Products is subject to change without notice.

We reserve the right to discontinue or modify Products at any time.


3. Orders and Acceptance

All orders are subject to acceptance by Brandco. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraud or unauthorized transactions

An order is not considered accepted until payment has been processed and confirmation has been issued.


4. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices do not include applicable taxes, shipping, delivery, or installation fees unless explicitly noted.

Payment must be made in full prior to shipment or delivery unless otherwise agreed in writing.


5. Shipping, Delivery, and Pickup

Shipping and delivery dates are estimates only. Brandco is not responsible for delays caused by freight carriers, weather, supply chain disruptions, or other factors beyond our control.

Customers are responsible for:

  • Ensuring site access for delivery

  • Inspecting Products upon receipt

  • Reporting visible damage or shortages promptly

Risk of loss transfers to the customer upon delivery or pickup.


6. Returns and Cancellations

Due to the nature of construction materials and custom or special-order Products:

  • Returns may be limited or subject to restocking fees

  • Custom, cut-to-size, or special-order Products are generally non-refundable

  • Cancellations must be requested promptly and may not be possible once processing begins

All return and cancellation requests are subject to Brandco approval.


7. Installation and Use

Brandco does not guarantee installation outcomes unless installation services are explicitly provided by Brandco.

Fireplaces and related Products must be installed and used in accordance with:

  • Manufacturer specifications

  • Local building codes

  • Fire and safety regulations

Brandco is not responsible for damages resulting from improper installation, misuse, or failure to follow applicable guidelines.


8. Warranties and Disclaimers

To the fullest extent permitted by law:

  • Products are provided “as is” unless covered by a manufacturer’s warranty

  • Brandco disclaims all implied warranties, including merchantability and fitness for a particular purpose

Manufacturer warranties, if any, are provided directly by the manufacturer.


9. Limitation of Liability

Brandco shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, project delays, or property damage, arising out of the use or inability to use our Products or website.

Our total liability shall not exceed the amount paid for the Product giving rise to the claim.


10. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Brandco or its licensors and may not be copied, reproduced, or distributed without prior written consent.


11. Third-Party Links

This website may contain links to third-party websites. Brandco is not responsible for the content, accuracy, or practices of any third-party sites.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Brandco operates, without regard to conflict of law principles.


13. Changes to Terms

Brandco reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the website constitutes acceptance of the updated Terms.


14. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Brandco

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Contact Us

Contact us about pricing, installation and any available incentives or promotions on the - While Supplies Last.

Name*